Resolving a personal injury claim is a process that involves several key steps. It is important to think of your case as having different stages or phases. Generally speaking, you do not want to resolve your case until and unless you have completed these steps.
Generally speaking, here is a general overview of the process to resolve a personal injury claim:
- Obtain Medical Attention and Evaluation. The most important phase following an accident is for you to obtain medical evaluation and treatment for your injuries. It may be the case that you were shaken up but do not feel injured from the crash. That is often typical, as parties often feel an adrenaline surge after the crash that masks discomfort. Because you have experienced a traumatic event, it is best to be evaluated and for injuries to be diagnosed. If you have been injured, prioritize your health. Be sure to follow your healthcare provider’s advice for treatment and recovery. Your key is to either return to normal or get to a point where you have reached maximum medical improvement. That means you either want to be back to normal or reach your new normal. You can settle your case just once, so make sure you know all of your injuries and all of your medical expenses before you do.
- Investigation Stage. An experienced personal injury firm will collect evidence related to the accident. For more serious crashes, we often hire a private investigator and accident reconstructionist to visit the scene, observe any roadway marks, inspect vehicles, take photographs, download electronic control modules, obtain witness statements, and request documents. We will obtain records from a number of sources, including emergency responders, police, and other government officials. Some of this evidence, like road markings or vehicles, can disappear or be destroyed shortly after the crash. For that reason, it is important to act quickly to obtain that information.
- Identify the Responsible Party. An important part of the investigation stage is to determine who is at fault for the accident. This might be another individual, a business, or an entity. As part of a personal injury claim it is important to establish “liability,” which means showing that a party was at fault. Legally speaking, we need to show that they failed to act as a reasonable party would have acted under the circumstances.
- Initiate Insurance Claims. Our firm will take care of communicating with the at-fault party’s insurance company about the accident. We will initiate contact with them and with your own insurance companies to make sure all companies are aware of the crash. We will also discover insurance policies for other parties that might provide coverage. Communicating with the insurance company can be discouraging, as they may attempt to take a statement from you that trips you up on certain details that are important to your case. Think of dealing with insurance companies the same way police are portrayed in the movies: anything you say can and will be used against you! For that reason, it is helpful to speak with an experienced injury attorney before making a statement to the insurance company.
- Negotiation with Insurance Company. Once we understand the extent of your injuries and your prognosis for recovery, as well as the extent of your lost wages, we can move forward with making a demand to settle against the insurance company. We will not make any offer to settle without your approval and agreement. The insurance company may make an initial settlement offer. We will attempt to negotiate on your behalf to secure a fair settlement that covers your medical expenses, lost wages, and other non-economic damages, including pain and suffering.
- File a Lawsuit, if necessary. Because of our successes in the courtroom, we push for aggressive valuations of cases. Some insurance companies attempt to resolve cases too cheaply, negotiations break down, and we may to file a lawsuit. This will initiate the formal legal process. We have found that litigation often brings a big increase in the value of a case.
- Discovery Phase. Perhaps the most time consuming and difficult part of litigation involves discovery, where the parties exchange information that might be relevant to claims or defenses. Because the injured party (plaintiff) has the burden of proof, they are required to provide information showing what the defendant did wrong, what injuries the plaintiff sustained, how the injuries have impacted the plaintiff’s life, and other information relevant to the claim. The plaintiff will also need to identify expert witnesses, typically medical experts, to identify injuries and explain how the crash in question caused the injuries. Discovery can typically occur through various mechanisms, including interrogatories, document requests, depositions, requests for admission, medical examinations, and subpoenas.
- Mediation or Settlement Talks. Before going to trial, parties may decide to mediate engage in other forms of settlement discussions. Mediations have high success rates, but it is important to make sure the defendant and their insurance company are serious about settling for an appropriate amount of money before agreeing to mediate a case. Otherwise, the mediation can be unsuccessful and discouraging.
- Trial. If a settlement cannot be reached, the case proceeds to trial. Both sides present their evidence, and a judge or jury determines the outcome. Whether a judge or jury decides the case typically depends on the size of the case. Smaller cases will often be brought before a judge for a quicker resolution, while larger claims should be brought before a jury. The jury will record its decision on a piece of paper called the verdict form.
Every case is different, and it is important that you find an attorney and law firm who will uncover and understand the unique aspects of your case. Our law firm works hard to resolve cases in a reasonable time frame for our clients. We will litigate cases as necessary. In 2023, our firm received 3 of the 14 largest reported jury verdicts for the state of Virginia. We cannot guarantee the same or similar results in your case, but we can guarantee we will fight aggressively and with honor on your behalf.
Contact experienced personal injury attorney Robert E. Byrne, Jr. if you or a loved one have been injured and you seek legal answers.
Call 434-817-3100 or complete a Case Evaluation form